Quilting the Pieces of Our Lives - 1 hour session - Learn how everyday stories in our lives become a 'piece' of our uniqueness that are sewn into a beautiful quilt of life.
Friends to the END - 30 min. session - Learn six ways to be a friend to the END in this fun session that reminds you of the focus a GOOD friend needs to have to remain a friend to the END.
As the Story Goes - 1 hour session - A personal testimony of a compelling life story of events that you have read in the headlines and wonder what ever happened to those individuals. Hear a touching true life story of a life from darkness to light.
Fun at Work - 2-4 hour training session - Fun at work may be the single most important trait of a highly effective and successful organization. FUN has become an organizational strategy. Get ready to learn how you can get excited and bring FUN to your company!!
Are We Having FUN Yet? - 1-2 hour session - A humorous, yet learning session that emphasizes the need to have fun at work, check out your attitude and find 5 phrases that will help you stay positive in challenging situations.
Leadership Topics
Ordinary People Doing Extraordinary - 1 hour session - Leadership and excellence lies within reach of every individual. Understand the 7 common characteristics in those who lead and succeed.
Ordinary People Doing Extraordinary Teamwork - 1 hour session - Looking at individual character that is needed to build an extraordinary team.
Organizational Topics
Anchor Your Day - 1-2 hour session - Learn practical ideas on how to get your day set on the correct course. Receive helpful tips and useful handouts that will allow you to stay on course through the strong gale winds in your day.
Organizing Tips for Life - 1 hour session - Learn about speed cleaning, closet organizing, money saving tips and cooking strategies to keep your life organized.
Customer Service Topics
Who Are You? - 1 hour session - How do your customers perceive your company by your basic telephone skills? Do the personality test and find out. Topics covered are: putting callers on hold, taking messages, avoiding mouth noises and 5 'best' (or worse) excuses!
Did You Hear Me? - 1 hour session - Do you hear the customer and what they are asking for at your business? This session will develop the best needed customer service skills for all types of businesses. Employees who show good customer service skills will keep current customers coming back and attract new customers to keep your business solid for many years.